A Letter to the TrainLife.com Community

March 16, 2020

Dear Friends,

During these unprecedented and unsettling times, the safety and well-being of our  employees, customers, as well that of our community and the human family is on the top of our minds. We want to let you know the actions we are taking to be good neighbors, community partners and humans:

  • We have decided to close our TrainLife.com retail store starting today (March 16th) and will reopen Monday, March 30 to encourage social distancing in the Provo, Utah Area. 
  •  It remains our pleasure to serve you at TrainLife.com, our warehouse and customer service staff is at the ready to ship orders you place or answer any questions you may have.
  • As we learn more and navigate a lot of uncertainty we will continue to try to do what's right, we hope that we can continue to serve you and share in your hobby and passion.

We count ourselves lucky to serve you, our customers, through TrainLife.com. Through our interactions with you we get to participate in something that you love.  It is our belief that only when you follow your passions and explore your interests do you truly live.

We are thinking of you and your loved ones and appreciate the small role we get to play in your lives. If you have any questions, feel free to reach out to us any time.

Thank you 

The TrainLife.com Team

P.S. - for our local store patrons that need modeling supplies or a model railroading fix, please do your shopping on TrainLife.com and use the coupon code 'ProvoPick-Up' at check out. This will remove any shipping charges and notify our warehouse staff to contact you when you order is ready so that arrangements can be made for a no contact pick-up.

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